John Rhoades leads the audience in building a case for electronic records management. Objectives include: describing business case models which demonstrate the value of ECRM programs; identifying key drivers for implementation scenarios which capture projected business benefits; and defining the process for assessing and developing required levels of support from stakeholders.
Glen Hilford guides the audience through effectively evaluating your existing technology environment and leads them to learning how to conduct an ECRM technology needs analysis. He also explains how to define marketplace trends that are shaping available toolsets, as well as identifying components associated with a technology decision framework.
In this presentation, Jesse Wilkins identifies common uses for wikis in the enterprise and the key functionality required to manage wikis effectively. He also discusses the difference between commercial and enterprise solutions and describes steps for promoting wiki usage.
Rich Russo guides participants in outlining strategies for utilizing part-time team members when delivering a RIM project. He also identifies methods project leaders can utilize to structure and plan work to take advantage of part-time team members, and he defines techniques for motivating part-time team members to stay focused on the project assigned.