[Case Study: RM Program Development]

Records Program for Utility Regulatory Agency

The challenge: Unmanaged records in an agency charged to regulate and set standards for the industry. Without a records management program, it was difficult to execute on the agency's mission and maintain credibility with companies.

Access Sciences guided this agency as their records management compliance experts and:

• Performed a needs assessment resulting in recommendations to establish a records management program
• Developed a policy suite and a records retention schedule for their agency's use
• Developed training material for records program deployment
• Laid the foundation for an ECM software selection, configuration, and deployment
  

The outcome: Access Sciences enabled the client to deploy a program quickly and become compliant within a short amount of time. Selection of software was easier as a result of the groundwork that Access Sciences laid at this agency.